What Our Customers Are Saying
"I visited the Okemos store today with my daughter. She was interested in a bench press + weights, whereas I was interested in a treadmill. We had Grant for our salesperson who was absolutely AMAZING! This guy was so knowledgeable about all their fitness products + listened carefully to our specific needs + then making the recommendations for specific machines that would meet our individual needs.
I had a major injury from a bad fall + definately needed a good machine to help strengthen my lower muscles as well as upper body for another upcoming surgery. I felt like I had taken a class on fitness machines by the time we were done + was so excited about the machine I landed up purchasing which was an Octane fitness XRide. Grant explained everything to me about this machine + let me decide which would be better for me, a treadmill vs the Octane Xride. He explained the pros + cons of each in relationship to my former injuries + current needs so I decided on the XRide. I was so excited to have him teach me + educate me about the amazing performance of this incredible fitness machine + made me feel so hopeful for my future well being on getting back on the road to recovery + building back my body strength. After my injury, I had lost so much muscle + lower body strength so this was very important to me. I can't wait to get the machine + get started.
Grant even stayed over after closing to help. Thank you so very much Grant for being such a great teacher + for inspiring me to get back to being "me" . You are the best! AAAA++++×
"I’m so glad you exposed me to the Hoist product and now this Smith machine is so cool love it. All I need now is a leg press and more plates! When I started training, 1 year ago, I was leg pressing full range of motion at 150 pounds. Last week, I broke my 700 pound record to 725 pounds so amazing! Thank you so much for all you have done for me!".
It was a real pleasure working with you and I am 100% satisfied with my purchase of the Precor FTS Glide. The system fits perfectly into my mancave/garage and operates exactly how I remember it. It looks awesome and functions great. After comparing and contrasting other functional training systems I knew that the Precor FTS Glide was for me. I really appreciate you helping to make this system affordable for me. Had you not looked into pricing and accessory options I probably would never have bought anything because I have two gym memberships.
Your customer service is awesome and I will recommend friends and family to American Home Fitness Novi because of you."
"Good Morning! I wanted to take a moment to send a quick note to mention this morning's visit to your Birmingham store. I was promptly and cheerfully greeted by Mr. Greg Weeks. He took the time to find out what I was looking for (just a simple treadmill mat today). He was pleased to explain the differences between the types. He also took the time to inquire about the machine I own and what flooring it is resting upon or may rest upon later. I got a great education and am confident that I will choose the correct mat from your selection. Although not the original intention of my visit, we discussed which piece of fitness equipment I should purchase next, based on my goals. I learned quite a bit today- actually much more than I have learned by reading and shopping elsewhere. Based on my meeting with Mr. Weeks, I can guarantee that my next piece of equipment will be purchased from American Home Fitness. I will be able to choose with full confidence that I am buying the right machine for our family and fitness goals. Mr. Weeks represents your company in the most positive of light and I will be certain to recommend your store. (Lest I forget-- I just measured my treadmill and will return to purchase the mat Mr. Weeks recommended from his store.) You just gained a new customer. Thanks for taking the time to read this note and please thank Mr. Weeks for the education & guidance".
"Ashleigh Cooper was great to work with!! She was VERY helpful! She let us come in a couple times and try out our machine before we bought it! We had some questions, she found out the answers for us and called us back! The delivery guys were GREAT! VERY HELPFUL TOO!!!"
"I cannot tell you how much I appreciated not being pushed into a large purchase. He made it very simple and easy and we will definitely be purchasing more equipment in the future!"
Nicole and Tom
"Scott Wilson my sales associate was extremely knowledgeable and patient. We originally came to American Home Fitness for a simple water rower. After discussing our goals, he presented the inspire and Precor functional trainers. We ended up choosing the Precor FTS along with a water rower to complete our home gym. Probably would not have purchased a functional trainer without his guidance. You have a great staff at the Sylvania AHF location. Thank you"
"Great experience with American Home Fitness!! They were very knowledgeable and happy to answer any of my questions. And I was able to have my equipment delivered the next day. I would highly recommend them if you need anything for your home gym!!"
"Matt was FANTASTIC! he answered all my questions and was so friendly and knowledge. I bought an elliptical and a rowing machine. Fast and friendly delivery and set up and Matt checked up on us to make sure we had no questions about the using the equipment. OUTSTANDING SERVICE!!!!! there is no better fitness equipment store."
"Matt and Eric are the most knowledgeable when it comes to exercise equipment quality. For the best equipment, service and prices go to American Home Fitness. Thanks to them, Body Images has improved its gym with the TRX suspension system and the amazing Hoist motion cage!"
"Had a great experience purchasing a rower. Staff was super helpful and knowledgeable!"
"These guys are fantastic! Purchased a Precor elliptical machine from them and they took the time to explain everything to me. Super deal, too! One of the employees actually worked late to allow us to go borrow a truck to pick it up and helped us load it and secure it with ropes. This kind of service is not very common in today's world and I appreciated it very much!"
"Shout out to Matt Hunter for helping my daughter and me after a few visits to come up with the best piece of machinery for our budget and our different fitness levels. Matt's patience and knowledge were very much appreciated. I would refer him and American Home Fitness to others seeking an aid to their desire for a healthier lifestyle. We purchased an xRide from Octane fitness."
"We have purchased two pieces of equipment from the store on Hall Road and had a great experience both times. They provided very helpful expert advice and did a great job setting the equipment up."
"Purchase a treadmill Saturday. Matt took care of us , helped purchase what we needed and not what he may have wanted to sell... Thanks Matt..!! He showed us a few different exercises that can be done on a treadmill other than just walking/running. He followed up to make sure I was able to get it installed and assembled. I would purchase from Matt again.."
"Matt Hunter and I designed an exercise room for our facility (project budget $50k). It turned out over-the-top GREAT. Matt was great. He helped with design and ensured that install and startup were on time. He also was part of our open house to demo equipment and provide instruction on use."
"My husband and I purchased a gym and treadmill earlier this month from the American Home Fitness in Sterling Heights. We were on the fence about investing in a home system, but after visiting the store and speaking with Matt, the store manager, a few times, we were convinced. We found Matt to be very knowledgeable about the equipment and extremely helpful throughout the entire process--from deciding which systems best suited our needs, how to use the equipment, financing, and delivery. We've had the equipment for a little over a week now, and we love it. What was crucial in helping us with our decision was the superb customer service."
"I don't go anywhere else for equipment for my private studio personal training gym! Thank you for always being a trusted provider!"
"Matt Hunter and the entire staff of American Home Fitness are the best in the industry. I benefit from their access to exceptional equipment when purchasing gear for my training center and I rely on their professionalism and knowledge when referring clients who are adding to their home gym. Chip Werner Owner - Starting Line Health & Fitness"
"Purchased weights and a True Treadmill. The staff is awesome. They took a lot of time understanding my fitness objectives and explaining the options. Very friendly, efficient, and extremely positive. Great experience! I wanted high-end equipment without paying the price that usually comes with it. Ended up buying a floor model at a good discount. Great fitness partner. Highly recommend"
"Very helpful. Had no treadmill knowledge at all and they steered me in the right direction without pushing products on me. 5 stars!"
"Won't go any where but American Home Fitness for all my workout needs! Matt is awesome and very knowledgeable, I would recommend him and his expertise to anyone."
Angelo Pizzo- Sterling Heights
"I have been very happy with all of my purchases at American Home Fitness over the past eight years. Matt Hunter and Dean a both very knowledgeable and extremely helpful when guiding me to the right equipment. I consider the staff at AHF to be a great part of my fitness success."
Phillip Grier- Sterling Heights
"Matt Hunter & the staff at American Home Fitness are excellent. Great communication & professionalism. They go the extra mile. Continued to stay in contact and offer help even AFTER the sale was made to make sure all questions and expectations were met."
Ojas Smart- Sterling Heights
" Hi Brock! Thanks for all your help. The guys that delivered it were great. Everything went smoothly. I've been on it a few times already and loving it. And I can't imagine having anything more than a 15% incline on it either. Thanks for saving me from Jillian Michaels:) Have a great day!"
Kim Lund- Grand Rapids
" I am writing to say thank you for the great experience at the Sterling Heights store with Matt Hunter, and the follow up experience with the installation crew. We purchased two bikes and a elliptical. The elliptical and bikes are great! I must say, the guys delivering and assembling the equipment are very impressive. You need to watch the entire process of how they care and handle every piece. They work together as a team, the respectful manner in which they communicate to one another.. I could go on and on but I think you get the point. I run my own business, and can truly appreciate workers like this. We are hoping the Grand Rapids crew are as good. The elliptical is heavy, but solid like a rock. Very quiet, and so far the entire family is using it daily. The bike is very nice; smooth operating, and very well made! I like not having to plug it in. It gives you a lot of flexibility placing it"
Tony Solomon- Sterling Heights
" I am writing to share the positive experience I had at your store, specifically with Fitness Consultant Tyler Green.
I came into your store on Saturday, looking to purchase 2 x 2 rubber padded flooring squares so that I could finish setting up my home gym that same day. I was in the midst of a move and had run out of flooring. My home gym is not just for me but for my small business. My clients schedule only allowed me a small window of downtime from mid-day Saturday to Monday afternoon. To my dismay, I learned that these were not stocked in the store as they were in the past and the earliest the store would have them would be Tuesday. Tyler took the time to listen to me and understand my frustration. He came up with a plan of action to reduce the lead time to Monday morning and arranged for delivery of these items directly to my new home. He even assisted in preparing the flooring so that my equipment could be set up on the new floor. Bottom-line, I did not lose any downtime with my clients.
Tyler clearly understands customer service and is to be commended for his actions. During my conversations with Tyler, I can tell he is passionate about the fitness industry. In my eyes, your store and company are fortunate to have Tyler on board. I know that I will continue to shop for fitness equipment specifically where Tyler is employed and will refer my clients and associates to your store. "
Lola K. Novi
"We want to thank you for your great service and support to us with our purchase and use of our Octane elliptical. American Home Fitness and Octane are awesome!
We began our journey to better health by joining a weight management program that promoted eating proper foods and adding physical exercise. We did that and rewarded ourselves with a cruise in April, 2014. On the cruise we exercised everyday using the elliptical machines and decided that's what we needed at home to keep us on track. We did a lot of research and went to several stores and determined Octane from American Home Fitness was the one for us. The key factors in this decision were the professional, knowledgeable and friendly staff at American Home Fitness (specifically Matt Hunter) and the piece of equipment itself, the Octane Q37xi.
We like the smooth operation and variety of the programs that Octane has. We not only get cardio but also strength training. This allowed us to become fit and confident that we could complete and finish in a 10k race- something we never would have dreamed of doing 6 months or a year ago! Matt always is very encouraging and answers any questions we have whenever we contact him. We are fully satisfied with our Octane equipment and the service from American Home Fitness. Without them we would not continue to be successful in keeping 130 pounds off between the two of us. Thanks!"
Julie and Nate H. Sterling Heights
“Thanks to you and Josh for the time you spent with us. You made our decision-making process enjoyable. We especially appreciated the lack of pressure from either of you.”
Al B. Ann Arbor
“I am writing this email is to convey the appreciation I have for your staff. Dean, Matt, and Dan have always been wonderful to work with. They have all exemplified high levels of customer service and are always thankful for the business. Those are three great guys you have working in that store. I offer my highest recommendation to your store and the staff within. I will always refer my family, friends, and acquaintances to American Home Fitness. It is a first class operation. Thanks for a wonderful experience!!!”
Scott V. Sterling Heights
“We recently received such outstanding customer service from Rich Peck at the Birmingham, Michigan 14 Mile store that I was compelled to email you my compliments. My parents just purchased their (much-needed) first treadmill and were extremely pleased with the way Mr. Peck attended to their many needs. You have new customers for life thanks to Rich.”
Matt M. Birmingham
"I have always been an avid runner and have stayed in decent shape. However, the reality of time and age leads to lost muscle strength, which put me at risk for running injuries and slower times. The AWESOME staff at American Home Fitness guided me in setting up a home gym tailored to my individual needs and focused on cross-training through cardio and strength training! With their help, I have reached a level of fitness that I didn't know existed! Their customer service is bar-none!"
Michele N. Grand Rapids
“It was great working with American Home Fitness to purchase our equipment because we not only purchased some really nice high quality equipment, but we also had Mark’s expertise as well. Mark came in to our office shortly after we purchased two treadmills, an elliptical and weight machine and conducted a training session for the employees to learn how to use the equipment. This is not only great from a safety perspective but also got employees into the fitness room that normally don’t do a whole lot of exercising. I would highly recommend American Home Fitness to other businesses who are looking for high quality equipment for their employees to use and also get great customer service at the same time. Thanks!”
Denise W. Okemos
“Just a quick note to say how happy I was with not only my purchase of a Precor Elliptical machine, but how much I enjoyed the experience of buying one. When I entered American Home Fitness, I was not sure what I wanted. Your staff did not pressure me at all, they listened to what I was looking for and found the perfect fit for me. I couldn't be happier with my equipment and the follow up from your team. Thanks for exceeding my expectations!”
Ray S. Grand Rapids
“Thank you for all your assistance during the sales process through delivery. I have enjoyed working with you and feel you were honest, knowledgeable and friendly. I am in sales and appreciate when I meet another salesperson that is not pushy. I would refer you and American Home Fitness to anyone what is looking for equipment.”