Ask Us

Q: Do you offer financing or lay-a-way?

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    American Home Fitness offers many interest-free financing options, from 3 Months Interest-Free to 24 Months Interest-Free. We also offer our everyday low monthly payment option.

Q: What forms of payment do you accept?

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    American Home Fitness accepts cash, checks, MasterCard, Visa, American Express, Discover, and The Home Fitness Card.

Q: Can I buy the same products I'm using at my health club?

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    Yes. You can purchase the same health club models from our stores.

Q: How do I maintain my new treadmill? Elliptical? Bike? Home gym?

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    All equipment should be wiped down after being used. Simple Green cleaner can help to remove any sweat, dirt, or debris buildup.

    Treadmills: Many of today’s treadmills are maintenance-free, though several still require lubrication under the walking belt. This can be performed once or twice yearly with a lubrication stick (sold at any of our stores.)

    Ellipticals: Many of today’s ellipticals are maintenance-free. We would recommend keeping the elevation ramps, wheels, and wheels tracks clean and clear of dirt and debris.

Q: How high does my ceiling need to be?

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    Most treadmills and ellipticals will raise the user 6-12 inches off the floor. An ideal height is to allow for an extra 12” above the tallest user. (A 6 foot tall person would want a 7 foot high ceiling)

Q: How does the warranty work?

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    Should you ever need service on your fitness equipment, whether in warranty or out of warranty, you can count on American Home Fitness. We will send out a factory-trained technician to diagnose and repair any problem you may have.

Q: How much space do I need for my new treadmill? Elliptical? Bike? Home gym?

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    Treadmills: Most treadmills, regardless of folding or non-folding designs, will need a usable space of 3 feet in width by 6-7 feet in length.

    Ellipticals: Most ellipticals, regardless of folding or non-folding designs, will need a usable space of 3 feet in width by 6-7 feet in length.

    Bikes: Most upright exercise bikes will need a usable space of 3 feet in width by 4 feet in length. Most recumbent exercise bikes will need a usable space of 3 feet in width by 5-6 feet in length

Q: How do I use my new equipment?

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    Be sure to ask one of our fitness professionals for your free, in-home equipment demonstration. American Home Fitness works closely with Chicago’s top personal trainers to help you get started on a fitness regimen that’s right for you.

Q: How do I get my new equipment delivered and setup in my home?

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    For an additional charge, American Home Fitness offers White Glove delivery service. Your new home fitness center will be delivered to your home, placed in the room of your choice, and completely assembled. Our delivery technicians will also remove all of the packaging and thoroughly test your new equipment.

Q. The equipment at the gym displays the total number of calories burned per workout. Is there any way to know what percentage o

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    This can be precisely determined through gas exchange testing. However, as a rule of thumb, for lower to moderate intensity workouts, up to 50% of the calories may be fat calories depending on the individual's muscles ability to burn fat. Training in the lower intensity zones improves the muscle capacity to burn fat during exercise.

    -- Lesley Mettler, CT, AFAA, USATF

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